Legal

Privacy Policy

How we collect, use, store and protect your data. Last updated: June 2026.

Who we are

DocParse (“we”, “us”) provides an AI document processing platform — data extraction and document classification — available at docparse.in and app.docparse.in. For anything in this policy, you can reach us directly at hello@docparse.in.

What we collect

  • Account information. Your name, email address and (optionally) phone number when you create an account.
  • Your documents. Files you upload or email in for processing, and the structured data extracted from them. These are yours — we process them only to provide the service.
  • Usage data. Product analytics (pages visited, features used) and error diagnostics, used to improve the product.
  • Payment data. Payments are handled by our merchant of record, Dodo Payments. We never see or store your card number.

How your documents are processed

Uploaded documents are stored in our cloud storage and sent to a large-language-model provider (Google Gemini) solely to extract or classify the data you requested. Extracted results are stored in your workspace so you can review, correct, export and integrate them. We do not use your documents to train models, and we do not sell your data to anyone.

Subprocessors

We rely on a small set of infrastructure providers to run DocParse: Google Cloud (AI processing & hosting), Supabase (database & storage), Vercel (web hosting), Resend and Brevo (transactional and inbound email), Dodo Payments (payments), Sentry (error monitoring), PostHog (product analytics) and Microsoft Clarity (behaviour analytics).

Retention & deletion

We keep your documents and extracted data for as long as your account is active, so your workspace history remains available to you. You can delete individual documents, batches or whole extractions at any time from the dashboard — deletion is immediate. To delete your entire account and all associated data, email hello@docparse.in and we will complete the deletion within 30 days.

Security

All data is encrypted in transit (TLS). Access to production systems is restricted to the founders. Webhook deliveries are signed so your systems can verify they came from us.

Your rights

You can access and export your data yourself at any time (Excel, CSV or JSON from any batch). You may also request a copy, correction or deletion of your personal data by emailing us. We respond to every request — a founder reads that inbox.

Changes

If we make material changes to this policy we will update this page and note the new date at the top. Questions? Email hello@docparse.in.